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Successful completion of this exam will demonstrate a candidates ability to understand and satisfy customer’s needs in terms of cost, quality, and timeliness; minimize administrative operating costs; conduct business with integrity, fairness, and openness; and fulfill other public policy objectives effectively as pertaining to contracts with of security and/or cybersecurity.
The candidate shall demonstrate their knowledge and understanding of the Contracting Officer, the Contracting Officer’s Technical Representative, and the Federal Acquisition Regulation System.
NICE Framework Work Role Name:
Technical Support Specialist
NICE Framework Work Role ID:
OPM Code | DCWF Code:
NICE Framework Work Role Description:
Provides technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational process components (i.e., Master Incident Management Plan, when applicable).